Selected Projects

Case studies focused on measurable outcomes across delivery, analysis, and systems modernization.

M365 Backup Solution

Implementation of a third-party backup solution for Microsoft 365 data, including emails, files, and Teams conversations, to ensure data protection, compliance, and quick recovery.

  • Tasks: Conducted a full review of current M365 data-protection capabilities, performed a University-wide assessment of backup requirements, and identified gaps.
  • Delivery: Implemented Barracuda backup solution across all staff and student M365 accounts.
  • Result: Achieved full recoverability of all critical M365 data, far beyond what native retention policies allow.

Artifacts: Risk assessment report, Vendor landscape analysis.

IT Security Risk Assessment M365
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Career Service Student Jobs Platform

Implementation of a student job recruitment platform for international students and graduates.

  • Tasks: Implement a new student job recruitment platform.
  • Delivery: Ran discovery workshops, gathered requirements, and implemented the new platform.
  • Result: Improved International students access to post-graduation job opportunities in UK and their home country.

Artifacts: Business case, BRD, RFP, Solution Option Analysis, and Implementation roadmap.

Option Analysis Service Design Career Services
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Third Party Catering Ordering Software Implementation

Implementation of a new catering ordering system, improving user experience and operational efficiency across the University.

  • Task: Implement a new catering software.
  • Delivery: Elicitation of requirements from Internal and external stakeholders.
  • Result: The new system delivers measurable improvements across ordering speed, vendor responsiveness, financial accuracy, improving customer satisfaction.

Artifacts: PRD, RAID Register, AS-IS Document, Process Flow Diagrams and Gantt Chart.

System Modernization Catering Ordering System Digital Tranformation
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FBLP Research Workflow Project

Understand how effective research time was used in FBLP.

  • Task: I was tasked with analysing the workload allocation in comparison with the University timetable.
  • Delivery: I interviewed 13 postholders to get a better understanding of the obstacles academics were facing in the faculty.
  • Result: Timetabling has long been a major obstacle to the effective use of research time in the FBLP.

Artifacts: Survey Analysis, Project report.

Research Workflow Workload Analysis Improvements
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